The Tourist Office has held the state Quality Tourism™ mark since 2013. Awarded for 3 years, this mark was recently renewed in 2021. As such, Corbier Tourisme is committed to offering you a personalised welcome, service and facilities and to putting your satisfaction at the heart of its priorities. The process was initiated by Corbier Tourisme in 2013 and is managed by the 73 Tourist Office. The favourable opinion for the second renewal of the tourism quality mark in July 2019 has enabled us to be even more visible to the general public and tourism operators, to consolidate our tourism offering, and to strengthen the quality of our services and the welcome reserved for our visitors. This approach has a structuring role for the Tourist Office or group of Tourist Offices that commit to it; it now offers each municipality the opportunity to showcase the performance of its Tourist Office: initiating a quality approach means setting in motion a strategic development plan and equipping itself with a management tool.
QT web

 

Our commitments:

  • A warm welcome
  • Attentive staff
  • Mastery of foreign languages
  • Personalised services
  • Clear and precise information
  • Cleanliness and comfort
  • Discovery of a destination
  • Your opinion taken into account
  • Provide you with an easily accessible reception and information area
  • Making it easier for you to do what you need to do
  • Furniture to sit on
  • Provide free information on the local tourist offer
  • Display and publicise its opening times in at least 2 foreign languages
  • Provide free Wi-Fi access
  • Be open at least 305 days a year, including Saturdays and Sundays during the tourist or entertainment season
  • Answer your letters all year round
  • Provide a permanent reception service staffed by people who speak at least two foreign languages
  • Provide maps and tourist guides on paper
  • Give you access to its dedicated trilingual website, adapted for consultation via on-board media
  • Distribute tourist information in paper form, translated into at least two foreign languages, on all classified tourist accommodation, including at least the name of the establishment, postal address, e-mail address, website address, telephone number and classification level; on cultural, natural and leisure monuments and tourist sites, which may include information on user charges, opening times and periods, website and postal telephone number; on events and activities; and on emergency telephone numbers.
  • Update tourist information annually
  • Display emergency telephone numbers outdoors.
  • Present the full range of qualified services available in the area for all types of clientele
  • Give you access to the availability of classified accommodation
  • Handle your complaints and measure your satisfaction
  • Offer a tourist information service incorporating new information and communication technologies (social networks, mobile telephony, geolocation, etc.)
  • Comply with the requirements of the Quality Tourism mark
  • Provide you with a holiday advisor
  • Guarantee reliable, up-to-date information on the local tourist offer

 

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